Velocity Resources Refund Policy

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 Because our resources are digital products, they are deemed “used” once downloaded or accessed. Under Australian Consumer Law (ACL), refunds are not required simply if you change your mind.

We do provide refunds if:

• The product you receive is not as described on our website
   
• The files are faulty, corrupted, or inaccessible, and we are unable to provide a working replacement
   

We do not provide refunds if:

• You change your mind after purchase
   
• You selected the wrong unit or resource
   
• You no longer require the resource
   

If you believe you are entitled to a refund under the above conditions, please contact us within 14 days of purchase.